Deliver seamless, personalized customer interactions across every channel - retail, field, or digital - fully powered by Salesforce and updated in real time.
Disconnected systems create disjointed service. When data doesn’t flow between touchpoints, customers repeat themselves, agents lack context, and loyalty suffers. Ascendx connects the dots - unifying every interaction around a single, up-to-date customer record inside Salesforce.
Ensure every interaction - whether online, in-store, or in the field - contributes to a single source of truth in Salesforce. Track purchases, support tickets, preferences, and notes in one place for consistent, informed engagement.
Equip staff with mobile-ready tools to view and update customer records on the go. Whether resolving an issue in-store or assisting at a kiosk, agents always have the context they need - instantly.
Trigger real-time emails, documents, or SMS messages based on actions like purchases, appointments, or service requests. Keep customers informed and engaged without relying on manual follow-up.
Capture customer inputs - like feedback, sign-ups, or inquiries - and reflect them in Salesforce immediately. Maintain accuracy and visibility across marketing, sales, and service teams with zero delay.
Deliver faster, more personalized service with full customer history at every touchpoint.
Give teams a unified workspace where they can serve, transact, and support - without jumping tools.
Automate the delivery of welcome kits, support content, and next steps based on real-time triggers.
Ascendx apps help you connect service, sales, and operations data in Salesforce - so your team delivers consistent, high-impact customer experiences.
Enable mobile- and tablet-based checkout with real-time access to Salesforce customer records.
Automatically deliver onboarding kits, follow-ups, or status updates as branded documents or emails.
Convert unstructured customer emails into Salesforce records with full automation and context retention.
Route follow-ups, service actions, or internal tasks based on real-time customer behavior or updates.
Customer experience is one part of a larger connected journey see how Ascendx empowers service, sales, and support.
Explore emerging trends in mobile POS, field service selling, and connected customer experiences — without the sales pitch.
